Welcome to iicem.org

"The nature of the course matter makes it suitable for a wide range of industries and job titles. It should also be of interest globally."

Lean Sensei and Six Sigma MBB

"I enjoyed the course. The presentation was great and had some really good information in it."

Corporate Quality Services

"I was riveted from the beginning to the end of the course. It is exactly what my company is struggling with. I am excited to make improvements based on this methodology."

Site Quality Manager
Department of Defense Contractor

"I thought all the classes were great and I learned a lot of great techniques to drive customer retention that I never knew."

Quality Management

"I learned a lot of practical techniques - it was enlightening!"

Operations Management

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